Customer Service
Through this form you can submit your complaint or claim immediately.
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PERSONAL DATA PROTECTION INFORMATION:
Purpose of processing: To process, resolve, register and issue the corresponding resolution to the complaint or claim submitted by the interested party, in accordance with the Customer Protection Regulations; Compliance with legal obligations applicable. Legitimation: Legitimate interest of the Controller and compliance with legal obligations applicable to the Controller. Data retention: The personal data provided in the form will be kept for the essential period to process your complaint or claim and no longer than the fulfillment of legal obligations applicable to the Controller. Recipients: The personal data provided in the form may be communicated to the Bank of Spain within the framework of its supervisory functions in accordance with applicable regulations and to service providers necessary for the correct operation and processing of the complaint, claim or request subject to contractual and/or legal confidentiality duties, or under pseudonym to other service providers without knowledge of your identity. Controller: MACCORP EXACT CHANGE, ENTIDAD DE PAGO, S.A. - Controller contact and Data Protection Officer: you can contact the controller at servicioatcliente@grupoexact.com and the DPO at dpd@grupoexact.com. Rights: access, rectification, deletion, opposition, limitation of processing, data portability, right not to be subject to automated individual decisions. Additional information: you can consult additional and detailed information about the Privacy Policy at https://www.exactchange.es/aviso-legal.